Order Processing
All orders are processed during business days.
We do not process during
holidays or weekends. For processing, please allow 4-5 business days. After processing we will ship out all orders via USPS or UPS. During major promotions please allow
5-14 business days.
Shipping Policy
Orders within the United States are shipped via USPS
or UPS. The K’Elyse Hair Extensions will require a signature. All orders will be shipped
once payment is confirmed and cleared. Because of Covid-19 and holidays please expect some delays. International orders
typically take up to 13 business days to process and ship, and
are shipped via FEDEX
Refund and Exchange Policy
All sales are final and there are no refunds or exchanges allowed unless K’Elyse Hair had caused the problem.
Hair Care Tips
Pre-Installation always wash and condition your hair extensions using sulfate free shampoo and conditioner, before installing.


I understand and agree to all of these terms and conditions upon purchasing:

  1. I have read the return & shipping policy.
  2. Any incorrect address will result in the cancellation of the entire order.
  3. I understand that DUE TO COVID-19 there may be a delay in my delivery. It may take 7-14 business days OR MORE to receive my order.
  4. I confirm that I have ordered the correct product/products 
  5. I understand that all sales are final.
  6. I confirm that my shipping and email address is correct.
  7. I understand and agree that any loss is the responsibility of USPS or UPS and any complaints should be directed to USPS or UPS.
  8. I understand that K’Elyse Hair Care is not responsible for any missed or rescheduled deliveries from The delivery carries.